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Support & FAQ

Found a bug or have a feature request? Email us anytime at:

hirowang5@gmail.com

Frequently asked questions

How do I download the model and enable on-device AI?

1. Open Settings → Manage Model Files 2. Agree to the Gemma Terms of Use and download the on-device model (~2.4 GB; a stable network is only needed for this one-time download) 3. In Settings, turn on Preload on Launch and Auto-categorization 4. Quit and reopen the app; wait until the model shows Loaded under the Model section If the model isn't downloaded or loaded, core capture — text, photos, and voice memos — still works normally.

What if the model download fails?

Check your network connection, or retry in Settings → Manage Model Files. The download doesn't affect core capture — you can always record ideas.

What happens to my data on a new phone?

All data is stored locally via SwiftData. Settings include an “Allow iCloud Backup” toggle: on (default), data is encrypted within the iCloud device backup and restores seamlessly; off, it's fully isolated to the current device. A dedicated export feature is coming in a future version.

What if AI categorization is wrong?

On-device models have limits — very short text may land in “Other.” You can review it in category browsing, and we keep improving accuracy in future versions.

Why doesn't the app need the internet?

All of IdeaNook's AI inference runs locally on your iPhone with no cloud calls, so it neither needs nor requests network permission — that's the core of our privacy promise.